Secrets Manager SaaS - possible ISP access issue

Incident Report for Secrets Manager

Resolved

This incident has been resolved.
Posted Nov 30, 2025 - 18:14 UTC

Update

Update - CyberArk is implementing a fix to resolve the issue; ETA for the fix is approximately 30h.
Next Update: 30 minutes or upon earlier status change
Posted Nov 30, 2025 - 16:09 UTC

Update

Identified - CyberArk is implementing a fix to resolve the issue.
Next Update: 30 minutes or upon earlier status change
Posted Nov 30, 2025 - 15:05 UTC

Investigating

Investigating - The issue now may affect only customers from Israel; we are working to resolve.
Next Update: 30 minutes or upon earlier status change
Posted Nov 30, 2025 - 14:34 UTC

Monitoring

Next Update: 30 minutes or upon earlier status change
Posted Nov 30, 2025 - 13:26 UTC

Investigating

CyberArk is investigating a possible issue that might impact accessing ISP tenants from Israel and Belgium, receiving code 403 instead.
Posted Nov 30, 2025 - 13:21 UTC
This incident affected: North Virginia (us-east-1), Frankfurt (eu-central-1), Canada (ca-central-1), London (eu-west-2), Singapore (ap-southeast-1), Sydney (ap-southeast-2), and Mumbai (ap-south-1).